Hotel Policies

These policies apply to Hotel Prince and Hotel Prince Residency.

Arrival and departure

Check-in: 2:00 pm. Check-out: 12:00 noon.

Early check-in and late check-out are subject to availability and confirmation by the front desk. A charge of 50% of the room rate for early check-in between 7:00 am and 12:00 noon, or late check-out between 12:00 noon and 6:00 pm applies. Late check-out after 6:00 pm attracts a full day’s tariff.

If the room is not occupied by 9:00 pm, the booking is treated as a no-show unless prior arrangements have been made.

Identification

All guests must present valid government-issued photo identification at check-in. International guests should carry their passport and valid visa. Contact the hotel in advance to confirm the documents required for your stay.

Room requests and groups

King-size beds and adjoining rooms are subject to availability. Group room allocations are made by the hotel; please share special room requests in advance.

Airport and railway transfers

Please provide flight or train details at least 24 hours in advance to arrange a transfer. For urgent requests, contact the front desk directly.

Smoking

Smoking is permitted only in designated bedrooms or areas. To request a designated smoking room, email info@hotelprinceonline.com. Availability must be confirmed by the hotel.